In this regard, It is requested you to please expedite this matter urgently and investigate thoroughly and also arrange to credit Rs.30000/-

Submitted by: Ajoy Kumar Roy
Category: Banking
Business/Organization: STATE BANK OF INDIA
Submission Number: 394
Amount loss/claim: Rs. Rs.30000

Dear Sir,

I am Ajoy Kumar Roy. I have a saving account with SBI bank , City Centre Branch, Durgapur, West Bengal. Sir, I had withdrawal Rs.10000/- ( Ten thousand only) from United Bank of India , City Centre branch by using SBI ATM card on 29.09.2012 at 12.46 P.M. and received the ATM transaction slip. This was also intimated by SMS to my registered mobile number by your system.

Sir, I have taken a mini statement from SBI ATM , Benachity Bazar on 29.09.2012 at 4.26 P.M and surprised to see that total Rs. 30000/ - ( thirty Thousand only) has been deducted from my account in three consecutive transactions . Meanwhile , I found that SMS for withdrawal of Rs.30000/- in three instances @Rs.10000/-on the same day i.e. on 29.09.2012 was sent to me. This was withdrawn from the same ATM counter from where I had earlier withdrawn money on the same day as per your SMS.

Sir, I fail to understand how such money is being shown as withdraw from my account with out the ATM card which is very much with me and nobody doesn\'t know my secret number. I immediately telephoned to SBI help line number and blocked the ATM cards and lodge complain for the same on 30.09.2012 ( Complain No: AT42926430796, AT42926430797, AT42926430798, AT42926430799)

Sir, I am very sorry to inform you that after repeated request to the help line and branch till today Rs. 30000/ - ( thirty Thousand only) not yet credited in my account. Again I lodged a complain for the same on 10.10.2012 ( Complain No: AT42926514377, AT42926514388, AT42926514393, AT42926514399 )

In this regard, It is requested you to please expedite this matter urgently and investigate thoroughly and also arrange to credit Rs.30000/- in my account at earliest .

Looking forward to your early action in this regard.

With Thanks

AJOY KUMAR ROY

Account No: 10894367308

09474640064 ( Mob)

8/18, Uday Shankar Bithi,

City Centre, Durgapur-16

.

Business/Organization Address


CITY CENTRE, DURGAPUR-713216

Business/Organization Location Map




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